FAQ

About the MirrorMeLife App

What is MirrorMeLife app?

MirrorMeLife is a mindfulness app that will steer users towards mindfulness, positivity, and self-reflection. The app provides simple practices that will help users shake off negativity, protect their energy, and give them a new perspective on life.

MirrorMeLife is a mindfulness app that will steer users towards mindfulness, positivity, and self-reflection. The app provides simple practices that will help users shake off negativity, protect their energy, and give them a new perspective on life.

How will this app help me?

MirrorMeLife can help you in several ways:

Increased Self-Awareness: MirrorMeLife encourages self-reflection and self-awareness. By paying attention to thoughts, feelings, and sensations, users can gain a deeper understanding of themselves.

Practice Gratitude: MirrorMeLife helps users to practice gratitude by prompting them to reflect on the things they are grateful for in the present moment. This can shift users focus from worries to the positive aspects of their life.

Living in the Present: MirrorMeLife prompts users to observe the surroundings by using their senses. Notice the colors, textures, sounds, and scents around can help bring your attention back to the present moment.

What is the importance of noticing the world around me?

Learn more about why we should notice the world around us.

Why should we live in the present?

Living in the present moment, also known as practicing mindfulness, can be a powerful way to reduce worry and improve your overall well-being.

Focusing on the present moment helps to alleviate stress associated with worrying about the future or ruminating on the past. By concentrating on what’s happening right now, you can break the cycle of anxious thoughts.

Being fully present in your interactions with others fosters better communication and connection. When you are mentally and emotionally present, you are more likely to understand and respond to others in a thoughtful and empathetic way.

Mindfulness can enhance your ability to concentrate on the task at hand, leading to increased productivity. By not being preoccupied with past mistakes or future worries, you can channel your energy into the present moment.

Living in the present allows you to fully experience and appreciate the richness of life. It’s about savoring the small pleasures and being grateful for the positive aspects of your current circumstances.

Account

How do I sign in to the app?

If you are a new user, you need to have an account before you sign in to the app. Creating an account should only take a couple of minutes.

  • Step 1: Enter your name, username(email), Password and confirmation password and click create account.
  • Step 2: You would get a verification code from MirrorMeLife team to the email you entered in the previous step. Note: Please check your spam folder if you could not find the email in your inbox.
  • Step 3: Copy the code in your email. Enter the code in the app and press Confirm.

You are all set. You will be signed in to the app.

If you have already created an account you need to enter your username and password to sign in to the app.

Can I sign in using my google or apple account?

Yes. You can use your google account or apple account to sign into the app.

Using your Google Account

  • Instead of entering the username and password click “Continue with Google”
  • Enter your google user and password
  • Click sign in

Using your Apple Account

  • Instead of entering the username and password click “Continue with Apple”
  • Enter your Apple user and password
  • Enter the verification code to trust the app
  • Click sign in
I forgot my password. How can I sign in?

If you forgot your password goto sign in screen in the app and follow the steps below

  • Click on “Forgot your password?” link
  • Enter your email where you can get your verification code
  • Copy your verification code from your email and enter in reset your password screen
  • Enter new password
  • Confirm password and Press submit
How can I update my password?

To Update your password

  • Goto settings on the top on the home screen
  • Select Change Password in the Accounts Section
  • Enter your Old Password
  • Enter New password
  • Confirm password and press update
What can I see in my profile information?

In your profile screen you can only view and update your name.

Where can I edit my name?
  1. Click on setting icon in the home page
  2. Select profile
  3. In the profile screen you can change your name

Subscription

What is the cost of the Premium Plan?

You can subscribe to get premium plan. We are have

  1. Yearly membership is $39.99. It is billed annually. Note: you get 30 days free membership to try the app.
  2. Monthly membership is 7.99 It is billed monthly. Note: you get 7 days free membership to try the app.

Important note to members outside of the United States and/or those paying in currencies other than USD

Apple’s App Store and the Google Play Store determines currency and conversion rates which may increase subscription pricing. We do not have control of this and encourage you to double-check subscription pricing before purchasing a subscription. Please reach out to Apple or Google with any specific non-USD currency pricing questions or concerns.

What are the benefits of the Premium Plan?

Users benefit quite a lot by purchasing a Premium Plan. A wide collection of Daily Zen, affirmations are available to users with a premium plan. Unlock you true self with journals and templates which is exclusive to members ho have subscribed to our premium plan.

How do I check my subscription?
  1. Click on setting icon in the home page
  2. Select Subscription
  3. You can see the plan you have selected
How can I request a refund?

We want our subscribers to be happy with our app. If we have not met your exceptions we are happy to hear your feedback. Processing a refund for a partially used subscription is not allowed at this point.

Refund can be processed in the first 30 days of purchasing the app.

Android Users

  • Click on settings
  • Tap contact us and shoot us an email
  • We will process your refund if the purchase was in the last 30 days. For instance, if you subscribed to MirrorMeLife’s premium plan you will not be charged for the 1st 30 days. After the 1st 30 days you will be charged. If you are unhappy with the app you have 30 more days to request for a refund.

Apple Users

Apple processes all refunds. Please use this link to request your refund –  https://getsupport.apple.com/

How can I cancel my subscription?
  1. Click on setting icon in the home page
  2. Select Subscription
  3. Click on Cancel subscription.
  4. Your subscription will be active for teh current billing cycle. You will not be billed for the next billing cycle if you cancel your subscription.
I’m not sure if I’ll benefit from the app. Do you have free trials?

Yes.

You get 30 day free membership for a yearly plan.

You get 7 day free membership for a monthly plan.

I changed my device. How do I get back my subscription?
  • Goto Setting.
  • Tap subscription.
  • You will see a link to restore. Clicking this will restore your previous purchase.

Wellness Rituals

Can I add a new ritual?

The app primarily focuses 3 things:

  • Starting your morning right with a morning ritual
  • Taking mindful breaks with a mid-day ritual
  • Wrapping your day with a wind-down evening ritual

You can customize one of the 3 Rituals provided by the app. You cannot add new rituals other than the 3 rituals provided by the app.

Can I modify a ritual?

To modify a ritual

  • Goto Rituals from bottom menu
  • You can either
    • Press “Quick Add” to add more activities from the catalog
    • Or click the “Edit” icon on the top bar and then click “Add” button
  • On the Activities screen select one or more activities and press “Save”
  • The activity will be added to the ritual
How can I delete an activity from a ritual?

To delete a ritual

  • Goto Rituals from bottom menu
  • Select the Ritual
  • Click “Edit” icon on top left corner
  • Click the delete icon against the activity you want to remove
  • Confirm the “Delete” action
  • The activity will be deleted from the ritual
Can I customize ritual for certain days in a week?

When you create a ritual its set for all the days in the week. You can create a reminder for certain days in a week.

How can I reorder activities in a ritual?

To reorder the activities in a ritual

  • Goto Rituals from bottom menu
  • Select the Ritual
  • Click “Edit” icon on top left corner
  • Long Press the reorder icon to the left of the activity(the icon with 6 dots) and move it to the position you would like to have the activity
  • The activity will be moved to the desired position in the ritual
How can I set reminders for a Ritual?

You can easily set reminders for ritual directly from the Rituals Screen

  • Goto Rituals Screen from bottom menu
  • Select the ritual
  • Select the Reminder Icon on top menu
  • If there are no existing reminders for the you will be taken to “Add Reminder” Screen for the selected ritual
  • Select the day and time
  • Click “Set Reminder” button
  • After “Save” you will be taken back to rituals page where you can see the reminder icon with a green tick symbol. You are all set to get reminders for the ritual.

Or you can set reminders from reminders page

  • Goto Settings on top tight corner of the home screen
  • Tap Reminders
  • Tap the ritual to set reminder
  • Select the day and time on the Add Reminder Screen
  • Click “Set Reminder” button
  • The reminder is set for the ritual
Can I just have one Ritual for instance Morning Ritual and delete the other rituals?

The app provides all 3 rituals – Morning, Mid-Day and evening Ritual. If you only want to focus on one ritual delete the activities in rituals you do not wish to have.

Daily Zen

What is Daily Zen ?

Daily Zen is a set pf prompts to connect with everyday things. Often, we are preoccupied and forget the notice the world around is and within us. Daily Zen will help you focus on the amazing things waiting for your attention.

I did my prompt yesterday but forgot to mark it done. How can I view the prompt for yesterday?

You can view and update your prompts for the last 7 days.

  • Goto progress
  • Make sure you are viewing Daily Zen progress
  • Scroll to Last 7 days widget
  • Click on the days you want to mark your prompt done

Note: When you do not log in the prompts are not generated. Hence you will not be able to edit zen prompts if you did not log in for a given day in the last 7 days.

Reminders

How can I set reminders in the app?

You can set reminders and the app will send you push notification(s) at the day(s)/ time you prefer.

  • Goto Settings on top tight corner of the home screen
  • Tap Reminders
  • You can set a general reminder or specific reminder. Tap the reminder you wish to set
  • Select time and days you wish you receive the reminder notification
  • Press set reminder.
  • Once you set the reminder you will start receiving notification from the next day.
How can I update or delete reminders in the app?
  • Goto Settings on top tight corner of the home screen
  • Tap Reminders
  • Tap the reminder you wish to update or delete
  • To update : Select time and days you wish you receive the reminder notification and tap save
  • To delete : Tap delete and say yes on the confirmation box.

Journal

Can anyone in your team read my journal entry?

Your journal entry is encrypted and saved in our database. No one can except you can see the entry. Your privacy is our priority.

Progress

What is a streak??

A streak is the number of consecutive days you’ve completed one or more wellness activity on the MirrorMeLife app. It motivates consistency. The longer the streak, the better your habit!

What breaks a streak??

When you don’t complete any wellness activity in the app you break your streak. But don’t worry – you can always start fresh and build a new one!

What is a score??

Your score reflects your overall progress based on routine completion, streaks maintained, and mindful check-ins. The more consistent and mindful you are, the higher your score.

Why does my score start at zero everyday??

Yesterdays score is not carried forward in the app unless you do at least 1 wellness activity. When you are consistent and maintain a streak your score is boosted.

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